Whywait Plumbing has, since 2004, been the service agent for ZeroFlush waterless urinals throughout Australia. Prior to that we had, and continue to have extensive experience with installing and maintaining both the Falcon waterless urinal and the Uridan waterless urinal.

As a consequence of our long and extensive experience, Whywait Plumbing is acknowledged as an expert on the installation, servicing, and maintenance of waterless urinals.

In 2006, as water shortages and drought gripped many Australian cities, so-called water sustainability companies sprung up everywhere to take advantage of government subsidies and offer simplistic answers to what were in reality complex problems with water requiring expert plumbing knowledge.

One of these companies was Desert Eco who claimed they could give you a pill called the Desert urinal cube to throw into your water flushing urinal, turn off the water supply and turn it into a waterless urinal. This, of course, was illegal then and remains illegal now. In fact, in 2010 amendments to AS/NZS 3500.2-2003 had to be introduced to combat the damage that was occurring which clarified the requirements for the use of waterless urinals and effectively banned the practice of converting water flushing urinals to waterless urinals.

In recent years Desert Eco have renamed themselves as Desert but they are still the same company. They continue making extravagant claims that the Desert urinal cube with a small amount of water dispersed over it every day will activate the cube releasing slowly dissolving beneficial microbes over several weeks that will break down organic matter in the drain and remove unpleasant odours. The worrying thing about this claim is that there is no organic matter in a urinal drain as urine is composed of water and salts.

Whywait Plumbing continues to see the damage that Desert Eco create with their outright lies that they have reduced high maintenance costs with their new Eco Adapt Advanced package and it can be applied to any existing or new waterless urinal. They even illegally claim that their unique Desert Eco Adapt urinal cartridge, is reusable and fits nearly all waterless urinal brands.

The installation of the Desert Eco Adapt urinal cartridge in a ZeroFlush waterless urinal has once again caused problems with foul odours being emitted from the urinal and the urinal being slow to drain.

Using the Desert Eco Adapt waterless urinal servicing is completely illegal and non-compliant on every waterless urinal and water flushing urinal in Australia.

The only urinal in Australia that can legally use the Desert Eco Adapt urinal cartridge is their own waterless Desert No Flush urinal which does have a compliant WaterMark certificate to ATS 5200.459:2004 Technical Specification for plumbing and drainage products Part 459: Waterless urinals—Wall-hung.

The use of the Desert Eco Adapt urinal cartridge in a ZeroFlush waterless urinal is illegal and non-compliant as it is in all waterless urinals. Using the Desert Eco Adapt Advanced package will leave you open to possible legal action from plumbing authorities, manufacturers and most of all from the general public for a breach of workplace, health and safety regulations.

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