Call now for fast service (07) 5580 4311
Plumbing Innovations are Disruptive Innovation

Plumbing Innovations are Disruptive Innovation

Plumbing innovations have always been the norm in the plumbing industry. Innovation is change and is always about better ways of doing the same thing.

plumbing innovations are the norm at Whywait PlumbingWhen I started my apprenticeship the clearing of a blocked drain started using a plunger and was at least a two-man job using 1m long drainage rods. The rods were screwed together and manually pushed slowly down the drain until we hit the blockage. Clearing drains this way frequently took 3-4 hours.

Plumbing innovations mean that we now clear a blocked drain with state of the art high-pressure jetrodding technology that was unknown 20 years ago.

Innovation is always about change, but at Whywait Plumbing we have always been at the forefront of plumbing innovations. We have always lead change as Gold Coast plumbers from the purchase of our first high-pressure water jetting unit in 1992 or installing vehicle tracking systems or introducing guaranteed upfront pricing in 1999.

What we always considered was developing and improving our way of solving your plumbing problems is now referred to as disruptive innovation. I agree disruptive innovation is the new term in business in the 21st century. But it’s not new it’s just a new way of talking about improving our methods and practices using the latest technology.

plumbing innovations are lead by Whywait PlumbingChange is the norm, but it just appears to be frantic to an outside observer with online banking, online shopping, online flight bookings and so the list goes on. At least with plumbing, it can’t be done online except for those DIY enthusiasts who believe Google Plumbing has all the answers.

The level of disruption through plumbing innovations has impacted all plumbing installation and maintenance has been significant starting with:

  • Increasing use of prefabrication of bathroom and kitchen modules off-site where the plumbing is all undertaken in a factory, transported to the site and connected up to a water and drainage connection.
  • Continual advances in sustainability with the advent of low flow toilets, low flow taps, waterless urinals and recirculated hot water.
  • Advances in energy efficient products with heat pump hot water units, solar hot water, instant hot water and underfloor heating.
  • All of the different materials we now use in the pipework, relining of existing pipework, CCTV cameras to inspect pipes and pipe jointing methods where welding is now obsolete.
  • Excavation methods with advanced technologies in hydro excavation and tracking and locating of underground services.

The ongoing changes in technology in the plumbing industry are disruptive if not embraced. I agree that plumbing innovations cause a significant difference in how we undertake to solve plumbing problems and how the plumbers at Whywait work now.

Ultimately plumbing continues to be about protecting the health and safety of the community for now and the future to ensure we have good quality water and sewer systems in our buildings.

 

Gary Mays is a Master Plumber and the owner of Whywait Plumbing Services. Since 1976 Gary has grown Whywait Plumbing into one of Queensland’s most respected, professional and innovative plumbing companies. Gary is a member of Gold Coast North Chamber of Commerce and is trusted by media to speak on matters of local infrastructure and development.
It’s A Fact ZeroFlush Waterless Urinals Save More Water Than Money

It’s A Fact ZeroFlush Waterless Urinals Save More Water Than Money

ZeroFlush waterless urinals are an increasingly widespread investment being made by architects, hydraulic engineers, facilities managers and building owners throughout Australia because they help conserve water.

Here at Whywait Plumbing, we concur that there are conflicting arguments about the amount of money they save. ZeroFlush waterless urinals do operate without flushing any water, so they will always save water first and foremost. But when making a case for their installation and the investment in maintaining and operating them the best evidence is they are environmentally and sustainably superior to every water flushing urinal.

Installation of ZeroFlush waterless urinals as a corporate responsibility effort should always be a consideration, but here at Whywait Plumbing our experience with ZeroFlush enables us to give you a performance guarantee.

On current Gold Coast Water charges we can guarantee installation of ZeroFlush waterless urinals will reduce your water and sewer discharge costs.

Contact us at Whywait Plumbing now to discuss how you can benefit by installing ZeroFlush waterless urinals as we can guarantee the following:

  • the reduced capital cost to install as no expensive electronic water flushing systems are required
  • reduced maintenance costs with no water reticulation valves to maintain
  • simple and easy cleaning procedures with our natural enzyme cleaning products
  • reduction in blocked drains and drainage traps
  • all products used in the manufacture and maintenance of ZeroFlush waterless urinals are environmentally sustainable

Determining exactly how much water a ZeroFlush waterless urinal keeps from the Gold Coast Water sewer system is somewhat complicated. The number depends on a variety of arguable variables, such as the amount of water that a water flushing urinal would use, the number of people using the urinal and how often those people will use it.

A single water flushing urinal can use anywhere from 50,000 litres to 180,000 litres of water every year. Once again this is based on multiple variables such as the size of the building, the number of male employees and how many times they use the urinal each day. A building such as a factory with one bathroom facility, three ZeroFlush waterless urinals and 120 male employees, would save approximately 900,000 litres of water each year.

Calculating the payback period for installing ZeroFlush waterless urinals can be a complicated process. Using the average of $9 per 1,000 litres of water from Gold Coast Water and the example of an office with four men working in it, we can come up with some estimates.

Let’s say each man flushes a urinal 2,000 times per year or about 5.5 times per day, meaning that the four men flush the toilet 4,000 times a year in the office. With an older, water flushing urinal using 15 litres per flush will use 60.000 litres, costing about $540 every year just for water.

Ultimately, ZeroFlush waterless urinals save more water than money, but we guarantee that they are still worth the investment in sustainability.

False Claims on Flushable Wipes Result In $700,000 Federal Court Fine

False Claims on Flushable Wipes Result In $700,000 Federal Court Fine

Back in September 2015 we here at Whywait Plumbing first alerted our clients in newsletters and blogs to the fact that flushable wipes were in fact not flushable. At the time we said flushable wipes are an environmental nightmare and we stand by that claim.

We have repeated over and over again that the only things that are flushable in your toilet are toilet paper, urine and faeces or if you like to adhere to the three P’s rule of pee, poo and paper.

But as we all know a multitude of products labelled as flushable wipes or wet wipes have been claimed by their manufacturers that they could be simply disposed of by flushing down the toilet.

Federal Court of Australia fined Pental Limited for false claims about flushable wipes after campaigns by Whywait PlumbingLast Thursday the first of the ACCC prosecutions against manufacturers Pental and Kimberly-Clark Australia had a positive result in the Federal Court of Australia.

The manufacturer of White Kings flushable toilet and bathroom cleaning wipes Pental Limited and Pental Products Pty Ltd was fined $700,000 for its continual false and misleading claims that their products disintegrated “just like toilet paper”  in the sewage system.  The ACCC has separate ongoing proceedings against Kimberly-Clark Australia.

White Kings products in labelling, packaging and promotional materials included the following misleading statements:

  • flushable
  • White King Toilet Wipes are made from a specially designed material, which will disintegrate in the sewage system when flushed, just like toilet paper
  • Simply wipe over the hard surface of the toilet … and just flush away

The Federal Court ruled all these statements were, in fact, false with ACCC Commissioner, Sarah Court stating, “These White King wipes can’t be flushed down the toilet, and Australian wastewater authorities face significant problems if they are because they can cause blockages in household and municipal sewerage systems.” 

This is a huge win for the sewers and house drains where blockages have been an ongoing issue creating $16000 plumbing repair bills for homeowners.

Here in Queensland Michelle Cull from Queensland Urban Utilities said it was a “real win” for sewers as “We remove around 160 tonnes of flushable wipes from our sewerage network every year. Laid end-to-end, that’s enough to stretch all the way from Brisbane to Bali. We spend around $1.5 million a year clearing blockages from our sewer pipes and flushable wipes are a big contributing factor.”

flushable wipes Shonky Award supported by Whywait PlumbingThe campaign by Choice against flushable wipes has been an outstanding success. In 2015 Kleenex flushable wipes were an outstanding winner in their 2015 “Shonky Awards” which we highlighted in Flushable Wipes Win “Shonky Award” from CHOICE at the time.

On Thursday after the Federal Court, decision Choice spokesman Tom Godfrey reiterated that the false claims about flushable wipes were a “grubby marketing tactic that left households, local councils and water services organisations having to struggle with the cost of removing these wipes from the sewage system”.

The $700,000 fine is a positive message to manufacturers and the water industry and plumbers are now hopeful the manufacturers of wipes products now prominently label DO NOT FLUSH on all their products.

The $700,000 fine also sends a positive international message as the water industry worldwide has collectively committed to a position statement where all wipes and personal hygiene products must be clearly marked DO NOT FLUSH and that they can only be disposed of in the rubbish bin.

Here at Whywait Plumbing, we hope this $700,000 fine reinforces to everyone that any wipe product is never flushed down the toilet. I can only repeat if you wish to continue flushing wipes in all their forms down your toilet then I recommend you become aWhywait Plumbing Service Partner.

 

Gary Mays is a Master Plumber and the owner of Whywait Plumbing Services. Since 1976 Gary has grown Whywait Plumbing into one of Queensland’s most respected, professional and innovative plumbing companies. Gary is a member of Gold Coast North Chamber of Commerce and is trusted by media to speak on matters of local infrastructure and development.
It’s Time To Wipe Out Flushable Wipes

It’s Time To Wipe Out Flushable Wipes

Flushable wipes are an environmental nightmare which is what I termed them in September 2015 when we here at Whywait Plumbing were seeing a horrendous increase in blocked drains.

Whywait Plumbing supports Choice campaign to wipe out flushable wipesAt the same time, consumer advocacy group CHOICE published the results of their dirty testing of “flushable” wipes and cleaning cloths in their testing labs. CHOICE came to the same conclusions that plumbers had long learnt and that was that “flushable” wipes were in most cases NOT FLUSHABLE.

Last year we promoted to Whywait Plumbing clients to join the CHOICE campaign to get rid of “flushable” claims on products that aren’t safe to flush.

The worst offender in everyone’s eyes was the Kleenex brand. In fact, the website for Kleenex Cottonelle Flushable Cleansing Cloths For Kids claimed that the cloths break up in the sewerage system like toilet paper. As a result of this claim, CHOICE put it to the test and found that while toilet paper dissolves in a few minutes but the Kleenex wipes held together for over 21 hours.

Kleenex has responded to the CHOICE campaign by releasing an allegedly new and improved “flushable” wipes product. As a result, CHOICE has tested this new product and found nothing has changed. Kleenex new flushable wipes will still block your drains because they do not disintegrate like toilet paper.

CHOICE is now advocating that you don’t let your friends and family get caught by Kleenex and here’s what you can do: 

1. Share on Facebook

2. Share on Twitter

When the CHOICE lab tests were widely published in all media last year, and the false Kleenex claims were exposed it sent a strong message to Kleenex. In fact, the message was so strong they apparently felt they needed to reinvent their “flushable” wipes.

But as CHOICE testing has found the “NEW” wipes are nowhere good enough to be considered safe to flush down your toilet. They are NOT FLUSHABLE, and they certainly do not disintegrate like toilet paper. As CHOICE states companies such as Kleenex need to deliver on their promises and should be prohibited from selling products that mislead consumers.

These Not-so-flushable Kleenex wipes put your homes sewer drains at risk of blockage still. As a community, we can and need to get these falsely marketed products off the supermarket shelves. That is why I urge you to tell your friends and family about the dangers of these dodgy Kleenex products to help keep your house drains, and the City of Gold Coast sewer drains flowing.

Flushable Wipes Are An Environmental Nightmare

Flushable Wipes Are An Environmental Nightmare

Like every other Gold Coast plumber, we here at Whywait Plumbing are seeing a horrendous increase in blocked drains due to the skyrocketing popularity of so-called “flushable” wipes. The term “flushable” is a catchy phrase and a favouriteWhywait Plumbing finds flushable wipes blocking drains sales pitch presenting an image of convenience and hygiene.

But the reality of what happens to flushable wipes once they are flushed down a toilet pan is that they do not dissolve like toilet paper.

In fact, they remain intact, and these pieces of non-woven fabric when regularly used are blocking toilets, blocking house drains and blocking the City of Gold Coast sewer system.

It is gratifying to see local media taking the lead and highlighting the absolute disaster that flushable wipes are to our local Gold Coast environment. In a recent interview with Robyn Wuth that I did for the story “Gold Coast Sewerage Treatment Plant Wiped Out Once A Week” which was published in the weekly Gold Coast Sun and online at the Gold Coast Bulletin I was accurately quoted as saying wipes are an “environmental nightmare”.

Frustratingly for many businesses such as restaurants the increase in customers using their toilets and flushing wipes down the toilet has seen an increase in the number of blocked drains they are experiencing. For many businesses, the repeated flushing of wipes has resulted in costly and inconvenient consequences.

flushable wipes cleared from McDonalds Helensvale by Whywait PlumbingThe photo on the left clearly illustrates the problem where the toilets were all blocked at a Gold Coast McDonalds restaurant. Retrieving them in this instant was critical as they had created an interwoven tail of toilet paper held together with flushable wipes from the blocked toilet all the way into the sewer drains.

Wet wipes or disposable wet wipes are a new phenonium having only gained popularity in the last ten years.  The early versions of these wipes were slow to gain widespread acceptance until manufacturers re-introduced them for a broader range of applications other than being just baby wipes.

Now they are available for multiple cleaning and hygiene tasks in the home and in workplaces with them being packaged in convenient carry cases that fit into handbags, glove boxes etc. and as a result, their popularity has skyrocketed.

flushable wipes collected in a bucket by Whywait PlumbingFrustratingly for ourselves and many Gold Coast plumbers, the durability of new generation wipes has seen blockages increase as the disposable wet wipes now come with confusing names. As you can in the photo on the right, they collect together in a drain very quickly and are a nightmare for us to remove in commercial high rise buildings.

Sadly flushable is assumed to mean biodegradable to consumers who love their convenience. As a result, when wipes are flushed down the toilet, there is a misleading assumption that the wipe will be the same as toilet paper and dissolve.

For many of our clients flushable means just that, until the problems begin from repeated flushing of wipes. If they are lucky they only experience a toilet blockage but often it is a complete blocked drain that would never have occurred but for those appallingly named flushable wipes which are in reality non-flushable.

Trust me the only things that are flushable in your toilet are toilet paper, urine and faeces. If you wish to continue flushing wet wipes or flushable wipes in all their forms down your toilet, then I recommend you become a Whywait Plumbing Service Partner.

Flushable Wipes Create $16000 Plumbing Repairs Bills

Flushable Wipes Create $16000 Plumbing Repairs Bills

Flushable wipes or wet wipes are creating havoc all over Australia with the cost of removing them from the main city sewer systems and sewer treatment plants now exceeding $15 million. This does not include the cost to individual property owner where the cost of repairs ranges from $500 up to $16000.

Whywait Plumbing flushable wipes blocking drainsAs you can see in the photo to the right the flushable wipes travel all the way through the city sewer system. Along the way, they block sewer pipes, pump stations and manholes costing ratepayers money that could be better spent on other services. This photographically illustrates the huge “fatbergs” of flushable wipes that have to be physically removed from sewer treatment plants.

Commercial building owners, restaurants, apartment blocks and factories are all having to post signs warning people not to flush flushable wet wipes down toilets.

Flushable wipes come in many guises and are available for multiple cleaning and hygiene tasks in the home and in workplaces. Unfortunately for our sewer drains they are now being packaged in convenient carry cases that fit into handbags, glove boxes and even school bags. As a result of their convenience, their popularity has skyrocketed. 

For many homeowners, the repeated flushing of wipes has resulted in costly and inconvenient consequences. A simple blockage may only cost around $500 to clear.

flushable wet wipes blocking drains cleared by Whywait PlumbingBut there have been numerous reports of these flushable wet wipes “fatbergs” so badly blocking household sewer drains as can be seen in the photo on the left that the only way to remove them is to excavate and remove the damaged section of the drain. The cost to excavate drains quickly runs into $1000’s of dollars with reports of $16000 plumbing repair bills not being uncommon.

Gold Coast Water like all of the nation’s water utilities is battling to warn people not to flush the badly named flushable wet wipes down their toilets. Around 70% of blockages in Gold Coast Water pump stations are now caused by not-so-flushable wet wipes.

The repeated warnings come as the Australian Competition and Consumer Commission has launched an investigation into whether the marketing of wet wipes as “flushable” is misleading consumers.

Consumer advocacy group CHOICE has been raising the alarm bells for the last year over not-so-flushable wet wipes. Last year they particularly highlighted the very popular Kleenex Cottonelle Flushable Cleansing Cloths For Kids which still held together after 21 hours of agitation in their testing lab.

The CHOICE campaign was so successful that the Kleenex has now introduced a new “flushable” wipes and again CHOICE has tested the reformulated Kleenex CleanRipple Flushable Wipes. And despite all the claims by Kleenex, the CHOICE tests found the CleanRipple wipe failed to fully disintegrate after an hour in an agitator. In comparison, toilet paper continually dissolved in a few minutes as its designed to do.

Whywait Plumbing flushable wipesCHOICE state, “Although the new ones break down faster and are an improvement, we argue they are not entirely safe to flush and we still believe they pose a blockage threat.”

Giant multi-national Kimberly-Clark the manufacturer of Kleenex CleanRipple Flushable Wipes state that the claims made by CHOICE were disappointing as both its new paper-based and previous generation flushable wipes met “widely accepted industry guidelines”. Although no one can show approvals for these guidelines.

Even the Kleenex website puts up a smoke screen where it states Kleenex flushable wipes are “only suitable for use in properly maintained sewerage systems and commercial septic systems” and to “flush a maximum of two wipes at a time”.

Currently, the Water Services Association of Australia, (WSAA) is developing a standard for safe “flushable” wipes. However, until that standard has been completed there is no Australian Standard or industry guideline that could allow any manufacturer to market or endorse their flushable wet wipes as FLUSHABLE down your toilet.

I can only repeat what I have said many times and that is the only things that are flushable in your toilet are toilet paper, urine and faeces. If you wish to continue flushing wet wipes in all their forms down your toilet then I recommend you become a Whywait Plumbing Service Partner as you will need the benefits.