Our Guarantees To You
Peace of Mind and 100% Satisfaction Plumbing Guarantees
Plumbing guarantees from Whywait Plumbing are just that they are an absolute guarantee based on 40 years of experience.
We all know promises are great, but they are frequently broken. Guarantees are even better…especially those plumbing guarantees you receive from Whywait Plumbing Services:
We Guarantee You:
- Queensland Contractors Licence with QBCC 78167
- New South Wales Contractors Licence with NSW Fair Trading 207934
- Public Liability Insurance with Vero Insurance for $20,000,000 to protect your most valuable asset should the unthinkable happen
- A Guaranteed Upfront Price…so you always know the price and have the opportunity to approve it before we begin the job;
- A 5-year Workmanship Guarantee…for your absolute peace of mind in a job well done plus we pass on in full all manufacturers warranties;
- Licensed, uniformed and courteous plumbing technicians….we wouldn’t send anyone to your home we wouldn’t trust in ours which is why we undertake background checks on all employees:
- Best Price Guarantee….If you find a comparable installation at a lower price for a new energy efficient Sanden hot water system, we will meet and beat that price by up to $200.
- Lemon-Free Guarantee….when you purchase a new heat pump or solar hot water system from us, and operate it according to the manufacturer’s operating standards and allow us to maintain it for you – we will replace any defective or deficient parts…at no cost to you for the first 5 years of ownership, and the first 10 years on our premium systems;
- We’ll clean up after ourselves…. so you’ll barely notice we worked in your home in the first place;
- We’ll treat you and your home with respect at all times;
- Same Day Service Guarantee….plumbing problems are bad enough but you shouldn’t have to wait and wonder when (and if!) the plumber is going to arrive to get them fixed. That’s why we offer a “Same Day Service Guarantee” where you can rest assured that Whywait Plumbing guarantees we arrive on time, and do the job right…every time. Just call us before noon, Monday through Friday, and if we can’t make it to your home that same day, our diagnostic service component is FREE.*
*This guarantee applies to service requests received by phone by 12 noon, Monday through Friday and excludes plumbing service we deem to be of a non-emergency nature and/or weather conditions that prevent us from reaching your home.
For guaranteed plumbing service call us now, we’re available 24/7 on (07) 5580 4311